Niles Technology Group LLC

Technology
Solutions.
Delivered with
Precision.

NTG partners with small teams and growing companies to build, implement, and take control of their technology — from the ground up.

20+
Years in the Field
Full
Stack Expertise
Gov &
Enterprise Background
About NTG

Built on Real Experience.
Focused on Your Control.

Niles Technology Group LLC was founded by an IT professional with over 20 years of hands-on experience across government, enterprise, and private sector technology. From wiring MDF and IDF infrastructure for private telecommunications companies, to building networks and maintaining systems in military live-fire training environments — NTG's founder has worked every layer of the technology stack.

That experience spans telecommunications infrastructure, network architecture, server and storage systems, video surveillance, access control, helpdesk operations, and custom software development. Not one specialty — all of them.

NTG was founded to bring that depth of knowledge to small teams and growing companies who deserve the same quality of technology solutions that large enterprises take for granted — without the complexity or the runaround.

"We don't just implement and disappear. We build your systems, train your team, and make sure you understand what you own. No black boxes. No dependency on us to flip a switch."

📡
Telecommunications
Built out MDF and IDF infrastructure for private phone companies. Voice systems, cabling, and unified communications from the ground up.
🪖
Military & Government Technology
Supported live-fire training environments — targetry systems, telecommunications, networking, workstations, servers, and storage in demanding operational conditions.
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Network Engineering
Designed, built, and maintained enterprise networks. Routing, switching, security, and systems integration across complex environments.
🔐
Physical Security Systems
Engineered access control and video surveillance systems. End-to-end design, installation, and management.
💻
Software Development
Custom applications, automation tools, and enterprise platforms. Creator of ForsetiDesk — a self-hosted ITSM platform now available on Windows, iOS, and Android.
What We Do

Services

From infrastructure to automation, NTG delivers technology solutions that put you in control of your systems — and keeps you there.

🌐
Network Engineering

Enterprise network design, deployment, and administration. Routing, switching, VPN, firewall configuration, and ongoing maintenance built to last.

LAN/WANVPNFirewallSwitching
📡
Telecommunications

End-to-end telecommunications infrastructure. Voice, data, unified communications, MDF/IDF buildouts, and cabling for commercial and government environments.

VoIPUnified CommsCabling
⚙️
Systems Engineering

Server infrastructure, virtualization, storage, and hybrid environments. Designed for reliability, built for the real world.

Windows ServerVMwareStorage
🖥️
Helpdesk & Field Support

Managed helpdesk setup, staffing guidance, and field support. We help you build and operate a support operation that actually resolves issues.

Tier I–IIIField ServiceTraining
🔐
Physical Security

Access control systems and video surveillance design and implementation. Integrated physical security solutions that protect your people and assets.

Access ControlCCTVIntegration
🛠️
IT Automation & Custom Tooling

Custom automation, scripting, and purpose-built software. We eliminate manual overhead and build tools tailored exactly to how your team operates. Creators of ForsetiDesk ITSM.

PowerShellPythonFull StackForsetiDesk
Software Product

ForsetiDesk

ForsetiDesk was built out of years of frustration with rigid, one-size-fits-all service desk platforms that couldn't keep pace with how real IT environments actually operate. Built by practitioners who lived the problem, not engineers who read about it.

It's a self-hosted IT Service Management platform with ticketing, CMDB, asset management, parts inventory, change and problem management, service catalog with visual workflow designer, and mobile apps for iOS and Android. Designed for IT teams who need accountability, workflow, and data ownership — without a monthly SaaS bill.

Your data stays on your infrastructure. Your team operates it. You own it completely. No phone-home, no cloud dependency, no surprise bills.

  • Self-hosted on Windows — no cloud dependency
  • Full ticket lifecycle with QA/QC workflow
  • CMDB with 10 relationship types and 4 visualization modes
  • Asset management with barcode scanning
  • Parts inventory — stock tracking, reorder alerts, ticket cost rollup
  • Change management with CMDB impact preview
  • Service catalog with visual workflow designer
  • SLA tracking, analytics, and 14-dataset PowerBI integration
  • iOS and Android mobile apps with barcode scanner
  • LDAP/Active Directory SSO (Enterprise)
  • Enterprise update system with signed packages
  • 160+ automated security and regression tests
Available Now
Take Control of Your Service Desk
ForsetiDesk is available in four tiers. Start free with a 30-day Pro trial and scale as your team grows.
Core Free — 3 seats, 100 tickets
Pro $1,495/year — 5 seats
Business $3,995/year — 15 seats
Enterprise $8,995/year — 50 seats
Learn More at forsetidesk.com
Get In Touch

Let's Talk About What You're Building.

Whether you need a technology partner, want to evaluate ForsetiDesk, or just want to talk through a problem — reach out. No sales pitch. Just a conversation.

Emailseth@nilestechnologygroup.com
General Inquiriesinfo@nilestechnologygroup.com
🌐
ForsetiDeskforsetidesk.com
📱
Mobile AppsAvailable on App Store & Google Play
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